Tickets

1. Criar Ticket

• Método: POST

• Endpoint: /createticket

{
  "number": "5511999999999",
  "status": "pending",
  "queueId": 4,
  "userId": null
}

2. Consulta ultimo Ticket atribuido ao canal

• Método: POST

• Endpoint: /showticket

{
  "number": "5511999999999"
}

3. Consultar Ticket ChatBot

• Método: POST

• Endpoint: /showticketchatbot

{
  "number": "5511999999999"
}

4. Consultar Todos os Tickets atribuidos ao canal

• Método: POST

• Endpoint: /showallticket

{
  "number": "5511999999999"
}

5. Atualizar Ticket

• Método: POST

• Endpoint: /updateticketinfo

{
  "ticketId": 1003,
  "status": "open",
  "userId": 1,
  "queueId": null
}

6. Atualizar Fila do Ticket

• Método: POST

• Endpoint: /updatequeue

{
  "ticketId": 4,
  "queueId": 1
}

7. Listar todas mensagens do ticket

• Método: GET

• Endpoint: /ticket/{ticketId}

8. Atualizar Fila do Ticket

• Método: POST

• Endpoint: /updatechatbot

{
  "ticketId": 4,
  "chatbotId": 1
}